Secure online shopping at createandcraft.tv

Customers of createandcraft.tv can rest assured that shopping online will be as safe and secure as shopping in a store. Before you enter any personal information or payment details, your browser will go into secure mode, protecting any information you input. You can check you are shopping in a secure environment by looking for a locked padlock on the screen.

This means all of your details are encrypted to help keep them secure. Encryption creates billions of code combinations to protect each transaction made on our site, so your card details cannot be viewed by anyone else using the Internet. If you are using one of the more recent browser versions, our site supports 128 bit encryption and therefore keeps your details as safe as possible at all times.

We only accept orders that are placed using Secure Socket Layer (SSL). This technology prevents you from inadvertently revealing personal information using an insecure connection. During payment, we also ask for your card billing address as an additional security check. New security checks like the card signature code have recently been introduced to protect your credit card details online.

We recommend you always close down your Internet browser when you have finished shopping online, especially if you use a shared PC. This will delete temporary Internet cookies from any sites that you may have visited.

If you have any further concerns about security, please email Customer Services or call our Customer Service team on 08431 680 000.

Security of your personal details

Ideal Shopping Direct Ltd may occasionally send you emails, but we would never send an email asking for your security information or log on details, or direct you to a web page that asks for this information.

If you receive an email that appears to be from Ideal Shopping Direct Ltd that you suspect is fraudulent, do not click on any links contained within the email or provide any credit card or log on details.

How does your browser protect you and your data?

Most modern web browsers, such as Internet Explorer and Netscape, support 'secure mode' and standard security protocols.

Internet Explorer can warn you if the site you are about to send payment details to is secure or insecure. To make this happen, select 'Options' on the View menu and then click the 'Security' tab. Once all of the warning boxes have been ticked, Internet Explorer will automatically alert you each time you send your private details to another site.

If you use a Netscape browser, you should select 'Security Preferences' from the Options menu and then click on the 'General' tab. Tick all of the Security Alert boxes and again, you will be warned when you are sending details to secure and insecure sites

Online security is constantly evolving so, if you are using older versions of Internet Explorer (version 4 or older versions of IE5), we recommend you update your browser to a later version of IE in order to take full advantage of the improved security features. If you'd like to update your browser, please visit the Microsoft website (idealworld.tv is not responsible for the content of external websites.) This will open a new window.

We recommend you download the latest Microsoft Internet Explorer http://www.microsoft.com/windows/downloads/ie/getitnow.mspx