Delivery Information

Postage Promotions

Sometimes we do special postage offers to coincide with company promotions. When this happens this page will be updated with further details explaining how postage charges and delivery is affected. These details will only remain on this page for the length of the promotion. Please check back regularly for changes.

Delivery times

Your order will be delivered within 10 working days. Most deliveries require someone to be present to accept and sign for the delivery. This is to ensure the goods are delivered and received correctly. If you can’t be there to sign for delivery and your order qualifies, you may be able to provide special delivery instructions during the checkout process for our drivers to leave the item(s) with a neighbour or in some other safe place. Otherwise, remember you can specify a different delivery address while ordering and have your order delivered to your workplace, or a friend's address, etc.

Note: If your order is made up of a combination of items, deliveries may be made separately.

• Single item P&P, £2.99

Multi-Line P&P

Multi-line P&P rates are applicable to all items purchased from Create and Craft. Where three items or more are purchased, P&P is capped at £6.99.

Postage and Packing outside the UK

Postage costs can vary depending upon your country of residence; see the table below for details of delivery costs to areas outside the UK.

It’s easy to return

Please see our Returns and Refunds section for details.