The UK's only dedicated Craft channel

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Customer Care

Our handy Customer Care page is filled with useful information and guidance, so if you have a question about shopping with createandcraft.tv, you may be able to find the answer you're looking for here.

If you still require further help, please click here to contact us.

NEW – Self Service

Introducing our brand new Self Service Area, which allows you to track your order, chase an overdue delivery, request an update on refunds and replacements, and more. Simply fill in the appropriate query form, and we promise to respond within 24 hours.
View the Self-Service area